6 Jobs in NASHVILLE, TN
CareHarmony is Hiring a Help Desk Analyst Near Nashville, TN
Job Description
Company:
CareHarmony works comprehensively with providers to deliver value-based care management initiatives for their patients with the latest advancements in population health technology.
Qualifications:
- 1-3 years of experience working in a Help Desk Analyst capacity
- Understanding of networks and experience handling connectivity issues remotely
- Minimum 1 year of experience with Office 365 administration
- Functional understand of Virtual Private Networks
- Possess phenomenal communication skills
Responsibilities:
Care Harmony is seeking a Help Desk Analyst to support about 200 end users and resolve tier 1 technical issues. Responsibilities include but are not limited to troubleshooting hardware, resolving network connectivity issues, and customer service skills. This candidate will receive personal specialized training and have access to a mentor providing them with exponential career growth opportunity.
Education:
Associate degree in Computer Science, Data Processing, or related field
Comptia A and Comptia Network Certifications are a plus.
Microsoft desktop support Certifications are a plus.
Job Summary
Full Time
$49k-61k (estimate)
04/24/2024
05/12/2024
care-harmony.com
Brentwood, TN
<25
Related Companies
The following is the career advancement route for Help Desk Analyst positions, which can be used as a reference in future career path planning. As a Help Desk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Analyst. You can explore the career advancement for a Help Desk Analyst below and select your interested title to get hiring information.
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Quotes from people on Help Desk Analyst job description and responsibilities
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zen desk, HEAT, Fresh Service or Track IT.
03/15/2022: Harrisburg, PA
Gathering and triaging cases that require attending to.
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A help desk analyst spends the majority of the day performing remote support.
05/06/2022: Norfolk, VA
Help desk analysts troubleshoot difficulties with computers and their connections.
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Submitting purchase requests and monitoring your expenditure.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Analyst jobs
Use quotation marks for exact phrases.
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Name the different kinds of software testing.
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Step 3: View the best colleges and universities for Help Desk Analyst.
